BSB20120 Certificate II in Workplace Skills


Please download the Course profile for BSB20120 Certificate II in Workplace Skills here.

CRICOS Code: 108142M

Course Delivery Location: Level 2, 499 Kent St, Sydney NSW 2000

Orientation: Please see the Price list for Orientation dates.

Duration: 52 weeks full time (includes 16 weeks holidays)

Purpose: This qualification reflects the role of individuals in a variety of entry-level Business Services job roles. This qualification also reflects the role of individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work.

These individuals carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. They perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

Job Opportunities: Customer Service Clerk, Data entropy Operator and/or Word processing Operator, General Clerk and/or Clerical Worker, Payroll Clerk, Typist and/or Receptionist, Administration Assistant, Information Desk Clerk and/or Office Junior.

Entry Requirements: Year 12 or equivalent AND over 18 years old at the time of enrolment

International students:  Minimum IELTS 5.0 or equivalent or an English proficiency of intermediate level or above from any ASQA or NEAS accredited ELICOS provider.

Completion: Upon successful completion of this course you will receive a nationally recognised Certificate II in Workplace Skills (BSB20120). Students who do not complete all units may be eligible for a Statement of Attainment in partial completion of a Certificate II in Workplace Skills (BSB20120).